Got questions? We've got answers.
Do I need to be a graphic designer to use this?
Not even a little. If you can click, type, and upload a photo, you've got everything it takes. The software handles the layout — you just make it personal.
Does it work with the paper we already use?
Most likely, yes. Sunset Software supports a wide range of stationery sizes and formats. If your printer handles it, we can probably work with it.
What if I get stuck?
We're real people and we actually pick up. Between the built-in Help Center, tutorial videos, and a team that genuinely wants you to succeed — you won't be left figuring it out alone.
Can multiple people at our funeral home use it?
Yes. You can add employees, assign roles, and manage access so everyone on your team has what they need — and only what they need.
Is our case data secure?
Yes. Your cases, your families, your files — all stored securely. We take data seriously.
What's the difference between Sunset Software and other stationery tools?
Most tools make you work around them. Sunset Software was built specifically for funeral directors, which means the workflow actually makes sense for how you work.
Do you offer a demo or trial?
We do. Reach out and we'll set you up — no pressure, no hard sell. Just a chance to see if it's the right fit.
We're a multi-location firm. Can this work for us?
Absolutely. Multi-location support is built in, including separate logos and branding per location.
Do you integrate with Passare?
Yes. If your funeral home uses Passare, you can send case data directly into Sunset Software without retyping a thing — name, dates, service events and photos come over ready to go in the Studio.
What is a Primary Contact and why does it cost extra to add one?
Primary Contacts are the administrators of your account — full access to settings, billing and account management. Every plan includes two; a third is $100/month.
